1. Introduction


Welcome to Akhada Baskets ("Company," "we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, akhadabaskets.com.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not use our website.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

When you interact with our website, we may collect personal details such as:

Name
Email address
Phone number
Shipping and billing address
Business details (for B2B clients)

b. Non-Personal Information

We may also collect non-personal data, including:

Browser type and version
IP address
Pages visited and time spent on the website
Device and operating system information

c. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve user experience and analyze website performance. You can disable cookies in your browser settings.

3. How We Use Your Information

We use your information for the following purposes:

To provide, operate, and improve our website and services
To process orders and payments
To communicate with you regarding inquiries, orders, or customer support
To send marketing updates (only if you opt-in)
To comply with legal and regulatory requirements

4. How We Share Your Information

We do not sell or rent your personal information. However, we may share information with:

Service Providers (e.g., payment processors, shipping partners)
Business Partners (for B2B transactions and partnerships)
Legal Authorities if required by law

5. Cookie Policy

a. What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us improve user experience, analyze website performance, and remember preferences.

b. Types of Cookies We Use

Essential Cookies – Required for website functionality (e.g., login, shopping cart).
Analytics Cookies – Help us track website performance and user interactions.
Marketing Cookies – Used for personalized advertising (only if you consent).

c. Managing Cookies

You can control or disable cookies in your browser settings. However, disabling certain cookies may affect your experience on our website.

6. Data Security

We implement appropriate security measures to protect your information. However, no online transmission is completely secure, so we encourage users to take necessary precautions when sharing personal data.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

Access, update, or delete your personal information
Opt-out of marketing emails
Disable cookies through browser settings

To exercise any of these rights, please contact us a info@akhadabaskets.com.

8. International Data Transfers

As we operate in multiple countries, your data may be processed outside of Malawi. We ensure that adequate safeguards are in place when transferring data internationally.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Akhada Baskets

Email: info@akhadabaskets.com.